Carer’s Allowance Number – 0843 515 8631

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Carer’s Allowance Contact Number – 0843 515 8631

Introduced in the early 1970’s as the Invalid Care Allowance, the benefit exists to assist those who care for a disabled person or relative, who could not look after themselves on a full time basis (generally classed as over 35 hours a week of care). For more information, you should contact the customer care team on – 0843 515 8631.

Handled and distributed by the DWP (Department for Work and Pensions), Carer’s Allowance is a fully taxable benefit, which is also means tested. Falling under the recent benefit cap, carer’s allowance has been restricted to £59.75 per week. In order to qualify for this benefit you must have been resident in the UK for two out of the past three years and be looking after someone who is registered disabled between the ages of 16 and 65. Getting this benefit may affect the total amount of other benefits that you may receive. Always under the spotlight, carer’s allowance is not exempt from the government’s attempts at increasing austerity measures and is constantly under threat of change.

How can I find out if I qualify for carer’s allowance?

Carer's Allowance Number - 0843 515 8631

If you are in anyway confused about your eligibility for carer’s allowance, then it is imperative that you get the most accurate advice before making your application. With this benefit being one of the many benefits that is means tested, then the application process can be long, drawn out and complicated. Much like many of the DWP services, the government have made all forms available online and encourage you to fill in your application there. Despite the thorough guide that is available, it is always best to check that you have filled in your form correctly by contacting the customer service team by telephoning them on the best phone number – 0843 515 8631.

How will my carer’s allowance be paid?

As with the majority of benefits issued by the Department of Work and Pensions, any payments that you are due to receive will be made directly to the bank account that you have nominated. However with changes to the benefits system being gradually rolled out across the country, carer’s allowance will soon be added to the Universal Credit portfolio of benefits along with JSA and housing benefit. The Universal Credit system has not yet been fully introduced across the country yet and is still being trialled, yet if you are concerned about how the changes may affect you, then it is highly advised that you speak to a carer’s allowance representative by calling the customer service team on the best phone number for them – 0843 515 8631.

What times can I call the Carer’s Allowance team?


The customer care team are available for you to speak to regarding any aspect of carer’s allowance between 8.30am and 5pm Monday – Friday. Please ensure that you have all the relevant details to hand in order to process your query swiftly. This may include your National Insurance number. Call the team at the Carer’s Allowance department on this phone number – 0843 515 8631.

Inland Revenue (Now HMRC) Contact Number – 0843 506 8898
Mobility Allowance phone number – 0843 515 8141