Southern Electric Contact Number – 0843 504 0231
Running into problems with your electricity or gas supply are never ideal and you will want them resolved quickly. In order to report your issue ensure that your supply is uninterrupted, you should contact the Southern Electric customer service team on 0843 504 0231 immediately.
About Southern Electric
The company was launched initially in 1948 as part of the nationalisation of the electricity industry in Britain, which was brought on by the introduction of the Electricity Act of 1947. Southern Electric originally launched under the name of the Southern Electricity Board before the company floated on the London Stock Exchange in 1990.
Southern Electric was once a public limited energy company up until it merged with Scottish Hydro-Electric in 1998 to form the Scottish and Southern Energy plc (SSE). Ever since this day, the Southern Electric name and logo have been the customer facing brand for SSE. They now supply gas and electricity to customers across England where they form a part of the ‘big six’ of energy suppliers along with Scottish Power, Npower, British Gas and others.
The Southern Electric name still gets used as a brand name by SSE plc, and their supply of gas and electricity is still a popular choice for customers. In April 2013, the company found itself in controversy as the energy regulator, OFGEM fined Southern Electric £10.5 million for breaches of its code of conduct in relation to mis-selling.
Southern Electric have adapted their business along the way and are committed to creating a carbon-free home, reducing the planet’s carbon footprint and helping you with cleaner, greener energy. This programme is called ‘Greenwatt Way’, you can find more about it at their website here.
Contacting Southern Electric.
Generally customers call Southern Electric to talk about their bill. Energy suppliers need a constant stream of accurate information in order to bill you correctly. However, due to the changing nature of many customers’ lives, it is not always possible to have your meter read or submit your own readings. In this case, inaccurate billing is going to happen, and if you need to talk about discrepancies on your bill, then you can contact a dedicated team at Southern Electric. Along with billing enquiries, Southern Electric’s customer service team can be contacted about a variety of other issues including home improvements. As well supplying electricity, they also supply gas, telephone and broadband products. Southern Electric also provide wiring and maintenance services. These services can cover rewiring of a property, boiler installation or even help with setting up energy efficient products in your home. For prompt support, call the professional customer support team on this telephone number for Southern Electric – 0843 504 0231. Unless otherwise stated, lines are open 8am-8pm, Monday to Friday, and 8am-2pm on Saturday.
I want to switch my energy supply over to Southern Electric. Who can I contact for this?
Consumers have the right to choose whichever supplier they like (although it is advisable to check restrictions in your area) when it comes to picking a company to supply their domestic gas and electricity. Such is the fierce nature of the marketplace; there is a chance that by choosing Southern Electric, they could offer you a better deal that the one that you are currently receiving. By contacting Southern Electric, you can reach a dedicated switching team who will assist you in moving your account over to Southern Electric or indeed, setting up a new account. Southern Electric’s customer service team can also assist you if you’re about to move house. Preparing for a move can be a stressful time and the customer service team – who are available to contact on – 0843 504 0231 – will assist you in moving your account quickly and efficiently.
Can Southern Electric help me save energy?
Saving energy and in turn saving money is paramount for cash conscious customers, and Southern Electric have a team who can give you the best advice on how to make your property more energy efficient. From tips on how to use less power with your devices and more, you can get in contact with a helpful advisor who can give you the best advice. Southern Electric have a number of different methods in order to help you save energy, and some of these include in-home installations of devices. Some of this equipment is free of charge to Southern Electric customers. If you would like to find out how you can take advantage of these free installations, then the first step you should take is to call Southern Electric. You can dial the contact number on 0843 504 0231.
What guarantees can Southern Electric give me of price increases?
Southern Electric have committed to not raising or lowering their prices for gas and electricity until 2016. Southern Electric also have a tariff available which fixes current prices until 2017, which they claim will give you even more peace of mind. As a savvy customer, it is anticipated that you will have compared many of the tariffs available to you. If you have chosen to go with Southern Electric, the customer service team – who can be contacted by calling 0843 504 0231 – will help choose the correct tariff for you.
So Southern Electric supply other products along with gas and electricity?
Southern Electric have expanded their operation over recent years, using their position as one of the leading suppliers of utilities in the UK to supply more than just gas and electricity to their customers. Along with the standard utility services, you can also purchase home broadband from Southern Electric and truncate many of your outgoings into one payment. To find out more about Southern Electric’s peripheral services, you can contact the customer service team using the phone number on this page – 0843 504 0231