Thames Water Contact Number – 0843 515 8377

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Thames Water Contact Number – 0843 515 8377

Having a fresh, clean and fully functioning water supply is essential. If you are experiencing difficulty with your supply, then the best course of action is to contact your supplier, Thames Water on their customer service number – 0843 515 8377.

Thames Water is the largest supplier of water to homes and businesses in the UK. Along with this accolade, Thames Water is also the biggest wastewater servicer, dealing with thousands of gallons every single day. Responsible for the supply and treatment of water across the majority of Greater London and the Thames Valley, Thames Water service up to 15 million customers in the area. With a history tracing back to the 1600’s, Thames Water came to prominence as it got formed under the Water Act of 1973. Previously owned by RWE – who in the past have got involved in the utilities market with npower, a number of different investors including those from Abu Dhabi now own Thames Water.

Thames Water Contact Number – 0843 515 8377

I have a water leak – can I contact Thames Water about this?

Upon the discovery of a leak, it is imperative that you report it immediately. There are a number of ways in which to get in touch with Thames Water. The company have an email address for all customer service matters and also have a Twitter account set up for you to report problems. It has become advantageous for companies to add a number of different communication methods to their customer service departments. However, the most direct and rapid way of getting a response to your issue is to contact the team directly on the telephone. This method will ensure that your issue is dealt with instantly instead of waiting for a reply to your email or tweet. Contact the customer service team using the number on this page.

My bill is not what I expected, I think I’ve been charged too much, can I speak to someone?

When your water bill comes in, it can come as a shock when the bill is higher than expected. If this is the case, then you will no doubt want to question the bill with Thames Water. If you would like to dispute your bill or raise an issue about an error, then it is advised that you immediately contact the customer service team at Thames Water. Call them using the number listed on this page and speak to one of the customer service representatives about having your bill reassessed.

Can I get assistance with paying my bill?

In times of austerity, it is highly anticipated that you may experience difficulty with your bills at certain points of the year. As with other water companies, Thames Water will not cut off your supply, but do obviously expect bills to get paid in full at some point. In the instance of suffering financial difficulty, Thames Water will be able to help. As a responsible company, they will want to look after their customers and provide a better payment structure for you. Instead of ignoring the bills, contact the customer service team by call them now using the number listed here in order to arrange a new billing plan.

For all issues related to your water supply or billing from Thames Water, contact the customer service team on 0843 515 8377.

Anglian Water Contact Number – 0843 515 8375
Yorkshire Water Contact Number – 0843 515 8347